What this guide is for
If you run a local service business (plumber, electrician, cleaner, landscaper, therapist, etc.) and need a simple website that actually brings customers, this is for you. No jargon. No extra pages. Just what you must have and how to set it up fast.
Goal: what 'minimum viable' means
A minimum viable website gets people to: find your business, understand your offer, trust you enough to contact or book, and show up on local search. That means 4 things done well: clear service info, contact or booking method, trust signals (reviews, license), and local SEO basics.
Essential pages (and what to put on each)
Keep pages to the point. One or two short paragraphs per page is fine.
- Homepage — Headline that says who you help and what you do in one sentence. One clear call-to-action (CTA): "Call now" or "Book online." Example: "CityName Electrician for homes and small businesses — same-day repairs. Call (555) 555-5555."
- Services — Short list of main services (3–7). For each: one-line description, typical price range or starting cost if possible, and expected response time. Example: "Outlet repair — from $89 — same-day visits."
- Contact / Book — Phone (clickable), email, simple contact form (name, phone, message), and business hours. Add a booking link if you use scheduling software (Calendly, Acuity, Square Appointments).
- About / Trust — One paragraph about you / your team, license numbers, insurance, years in business, and a friendly photo. Add 3–5 real customer reviews or embed Google Reviews.
- Service Area — List towns or zip codes you serve. Use plain geography terms people search for: neighborhoods, suburbs, or city plus surrounding towns.
- FAQ — 5–8 quick Q&As that answer common objections: pricing, warranties, arrival window, COVID/safety rules if relevant.
Optional but highly useful
- Pricing page — If you can give ballpark prices, include them. It filters leads and increases trust.
- Booking page — Direct scheduling reduces phone time and converts more leads.
- Before/after gallery — 6–12 photos showing work quality (compress images for speed).
Content that builds trust
- Real customer reviews (copy of 3–5 or embed Google).
- Licenses and insurance — show license number and state board link if applicable.
- Clear guarantees — e.g., "30-day warranty on repairs."
- Local signals — show neighborhood names, local associations, or local projects you've done.
Design & copy — keep it practical
- Headline first: say what you do and where. Example: "Denver AC Repair — Same Day Service."
- One main CTA above the fold: Call or Book.
- Readable fonts, large buttons for mobile, and short paragraphs.
- Colors: use your logo or one accent color and a neutral background. Keep pages uncluttered.
Simple technical checklist
- Mobile-first: site must look and work on a phone.
- Speed: aim for < 3 seconds load time. Compress images, use fast hosting.
- Secure: use HTTPS (free via most hosts).
- Analytics: connect Google Analytics or a simple tracking tool and set up Google Business Profile.
- Backups: enable daily backups through your host or CMS plugin.
Local SEO basics (what actually moves the needle)
Follow these three simple rules:
- Claim and complete your Google Business Profile. Use the exact business name, address, phone used on your website.
- Put your NAP (name, address, phone) on every page — either in header or footer.
- Build 5–15 local directory citations (Yelp, Yellow Pages, Nextdoor, industry-specific sites). Keep info consistent.
Decision rules: DIY or hire help
Use these to decide quickly:
- DIY if: you need the site live in a few days, you’re comfortable with a simple template, and you don’t get many web leads yet. Use Wix, Squarespace, or WordPress with a simple theme.
- Hire a pro if: you need custom booking/payment integration, run ads that must convert, or you don’t want to spend time maintaining the site. Expect $800–$3,000 for a solid local business site if you hire a freelancer.
Quick platform guide
- WordPress (with a page builder): good if you want flexibility and lower ongoing costs. Pick managed hosting (e.g., SiteGround, WP Engine) for speed and backups.
- Squarespace or Wix: fastest to launch and easier for non-technical owners. Include built-in templates, hosting, and SSL.
- Business with bookings/payments: check Square, SquareSpace, or specialized booking tools that integrate easily with your site.
Simple launch checklist
Do these before you share your site publicly:
- Buy a domain name (yourbusinesscity.com or yourbusiness.com).
- Put phone number in the header and footer (clickable on mobile).
- Write a 1-sentence headline that explains what you do and where.
- Add 3–5 customer reviews on the homepage.
- Set up Google Business Profile, verify it, and add your website link.
- Test load on mobile and desktop; test contact form and any booking flow.
Example site structure for a one-page site (fastest option)
Use anchor links so visitors scroll through sections.
- Hero: headline, subhead, CTA.
- Services: 3–6 lines with prices.
- About/Trust: photo, license, short bio.
- Gallery: 6 photos.
- FAQ: 5 short answers.
- Contact: phone, form, hours, service area map.
Maintenance: what to check monthly
- Check messages and form submissions; respond within 24 hours.
- Review Google Business Profile — reply to new reviews.
- Check backups and updates (CMS, plugins) if using WordPress.
- Look at analytics for top keywords and pages; double down on what brings leads.
Common mistakes to avoid
- No phone number up front — people won’t hunt for it.
- Too many pages — keeps visitors from contacting you.
- No proof of licensing or reviews — reduces trust.
- Slow site — people leave before they call.
Final quick-start plan (one-day launch)
- Buy domain and pick Squarespace or Wix.
- Use a local service template and edit headline, services, and contact info.
- Add 3 reviews and a photo of you or your team.
- Set up Google Business Profile and link the site.
- Test call and form, then send the site link to 10 recent customers and ask for short reviews.
That’s it — a website that finds local customers, answers their questions, and gets them to contact or book.